Workshop Topic – Adopt “Leadership Conversation Skills” for Effective Communications
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In today's fast-paced world, effective leaders must manage their businesses with good coaching, motivation and mentorship. A great leader possesses the capability to move people to action through performance and development conversations enabling them to raise great people.
This workshop proposes effective methods on how to sustain focus, out-come orientated and powerful conversations beneficial in good leadership.
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Program Highlights:
- Understand the five human interactions for leadership conversation
- The five interactions and its impact in communication
- Balance courage and consideration to achieve ‘win win”
- Be a “win win” communicator when communicating with subordinates
Understand the challenges and barriers in communicating with subordinates
Different perception and selective listening through filtering
The natural tendency to advise, judge, assume and conclude
How our Job Position and MBTI style affect our listening
Develop the highest level of listening skills in relationship building
The three levels of listening & how it affects the relationship
Build emotional alignment with the subordinates through level 3 listening
Practice the highest level to align and strength relationship
“Understanding and Exploring”- critical skills in leadership conversation
Poor questioning skills damage and challenge team relationship
The tactics of NOT using “Why”
Develop your questioning skills to invite ideas and opinions
Build a cohesive team through high level of questioning skills
Give constructive feedback to lead better and perform better
Using SBI (situation, behavior, impact) formula to provide constructive feedback
Using SBI (situation, behavior, impact) formula to ask question to create awareness
Take leader’s responsibility to shift feedback to feed forwarding.
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